Family Self Sufficiency Coordinator (Nampa, ID)


Date: 2010-01-13, 10:10AM MST
Reply to: nampahousing@gmail.com

(208) 466-2601 Position close date: January 22, 2010

General Statement of Duties

Coordinates Family Self-Sufficiency Program (FSS), Capital Fund Program (CFP), Resident Advisory Board (RAB) and other Resident activities, ensures that program activities, case management, outreach and marketing will provide a complete package of services to help NHA residents achieve self-sufficiency; coordinates all aspects of Capital Fund Program on a yearly basis; sets up meetings with RAB and coordinates resident activities; performs related work as required.

Classification Summary

The principal function of an employee in this class is to organize, manage and provide ongoing case management for the Family Self-Sufficiency Program; coordinate activities related to CFP, RAB and resident activities; establish and maintain computer databases; assist with fund-raising and grant proposals; implement program procedures in accordance with HUD regulations and NHA policies and procedures; network and communicate with community agencies, private industry and the general public; complete special assignments as requested. The work is performed under the direct supervision of the Executive Director but considerable latitude is allowed for independent judgment. The principal duties of this class are performed in a general office environment.

Examples of Work (Illustrative Only)

Essential Duties and Responsibilities
• Provides ongoing case management for up to 26 Family Self-Sufficiency (FSS) program participants.
• Maintains a referral and networking system for essential and support services.
• Tracks escrow payments
• Completes and submits FSS addendum for MTCS transmission
• Publishes bimonthly newsletters for program participants
• Establishes and maintains computer databases for case management, program statistics, the FSS applicant list, and mailing lists.
• Assists with funding solicitation and/or donations for program related activities
• Assists with reports and meeting agendas.
• Organizes and/or coordinates program workshops and social activities.
• Researches and reports on assigned tasks related to special programs and resource development.
• Coordinates the functions of the NHA Public Housing program to include program planning, case management, and community networking.
• Implements program procedures in accordance with HUD regulations and agency policies;
• Attends quarterly meeting for Program Coordinating Committee;
• Assists with policy and procedural development of special programs;
• Presents program orientations to participants and social service providers;
• Interfaces with community agencies, private industry and general public;
• Meets with PHA residents who are interested in participating in the FSS program;
• Meets scheduled appointments and business meetings;
• Assists with procurement of grant funding for resource development;
• Researches and implements effective and efficient methods for case management and program operations;
• Enhances job skills and knowledge with relevant training;
• Utilizes areas of expertise to serve as a mentor
• Manages timely correspondence and reports;
• Represent NHA on community boards and at community events as requested by management;
• Follows program guidelines and procedures to ensure compliance with applicable rules and regulations;
• Courteously and professionally responds to questions form Board members as requested;
• Maintains professional, courteous and respectful relationships with program residents, community housing organizations, federal Housing and Urban Development representatives, the public and NHA staff;
• Completes all required documentation in compliance with federal guidelines;
• Prepares regular and special reports related to waiting list and eligibility matters as requested by management;
• Performs all work duties and activities in accordance with NHA and HUD policies, procedures and safety practices.

Other Duties and Responsibilities

• Coordinate Capital Fund Program activities
• Coordinate Resident Advisory Board meetings;
• Coordinate Resident related activities;
• Represent NHA at Region III Housing Coalition meetings;
• Publish NHA Newsletter and FSS Newsletter’
• Assist with development of marketing tools for program awareness
• Assist with development of Grants
• Cross train with Occupancy Specialist to assist in case of absence.

Knowledge Skills and Abilities

Knowledge of:
• HUD rules and regulations;
• Case management, intervention and referral services;
• Social needs of homeless and low-income families;
• Personal computers and related software, including desktop publishing;
• Property management
• Human services agencies and services;
• Basic Grant writing and acquisition;
• Public relations skills
• Mathematical calculation;
• Escrow accounts;
• Effective fund-raising techniques.

Ability to:

• Analyze and resolve problems creatively;
• Conduct eligibility interviews and select program participants;
• Judge situations and people accurately;
• Refer to and follow-up with human services agencies;
• Provide counseling and intervention skills;
• Develop family case plans and goals, and to monitor and evaluate progress;
• Communicate clearly and concisely, orally and in writing;
• Maintain a professional demeanor at all times and especially during stressful situations;
• Learn, understand and interpret laws, rules regulations and policies;
• Understand and follow oral and/or written policies, procedures and instructions;
• Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures;
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks.


• Bachelors Degree in social services, human services, psychology, or related field; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
• One year experience in social service agency helpful



Special Qualifications (Where appropriate)

• Family Self-Sufficiency Specialist certification
• Valid Idaho State drivers license

Essential Physical Abilities

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively with staff, program participants, Board members, citizens, government representatives and others.
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to examine and interpret laws and regulations, conduct research and make public presentations.
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate modern office equipment.
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee t operate a vehicle, move equipment, and work in buildings with stairs and elevators.

Applicants will need a current resume, with business references and will need to fill out a job application located at our website at http://www.nampahousing.com

All employees of the Nampa Housing Authority, including employees in this position, are “at will” employees. This means that the Nampa Housing Authority may discontinue employment at any time for any reason. Nothing in this job description conveys nor implies a covenant of employment or a binding contract. All employees may be required to perform such other duties, as may be requested.



  • Location: Nampa, ID
  • Compensation: $12.44-$16.17/hr. DOE
  • Principals only. Recruiters, please don't contact this job poster.
  • Phone calls about this job are ok.
  • Please do not contact job poster about other services, products or commercial interests.
PostingID: 1550730122